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Service coordinator

Marlboro Windows and Doors

This is a Full-time position in Ottawa, ON posted June 19, 2019.

We are seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing warranty information and resolving service issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesSchedule Service repairs Support Office administrative tasks​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsMust live in Ottawa