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Technical lead mapper


This is a Full-time position in Kitchener, ON posted December 12, 2019.

ecmarket is the creator of Conexiom, a patent-pending Cloud service for sales order automation used by some of the world’s most innovative companies.

With the continued significant growth in Conexiom usage, ecmarket is looking to build out its global SaaS Provisioning team.

As a Technical Lead on the SaaS Provisioning Mapping team (aka: a Mapper), you will be the critical link between our Customers and our Cloud service, helping to design, build, deploy and maintain their custom Conexiom maps.

KEY QUALIFICATIONS Post-Secondary degree in Computer Science, Engineering or other relevant degree or comparable industry experience Minimum 3 years programming experience Excellent English communication skills both verbal and written Outstanding attention to detail Ability to work independently and in a team setting Experience creating and/or maintaining technical documentation is an asset KEY RESPONSIBILITIES Work with the Sales, IT and Success groups at ecmarket to define the technical requirements for our customer’s customization projects Experience with planning and delivering complex customer solutions Ability to give technical direction and review others’ work in support of delivering complex solutions Acts as an escalation point for troubleshooting technical problems Be seen as a technical leader and resource for team members to go to for technical assistance Ability to train new programmers to become ecmarket mappers and to train existing team members to progress to their next level of ability Ability to contribute to and deliver on special projects as needed by ecmarket Create, validate, maintain and QA custom document transformation “maps” using ecmarket’s proprietary toolset Create, validate, maintain and QA custom transformation logic for maps using C# Real-time troubleshooting and fixing of “live” maps using ecmarket’s proprietary toolset and C# Maintain and advance internal technical documentation for the SaaS Provisioning Mapping team After-hours support on a rotational basis