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Technical Service Manager – Ruminants


This is a Contract position in Toronto, ON posted May 12, 2024.

Let’s create a future where animal nutrition knows no boundaries. Join Jefo – where innovation meets friendliness and expertise.

Since 1982, Jefo has been at the forefront of innovation in the animal nutrition industry, driven by a vision to transform scientific curiosity into applied solutions. Our dedicated team of animal scientists, veterinarians, and Ph.D. researchers consistently delivers practical solutions that push the boundaries of animal nutrition. With the revolutionary Jefo Matrix Technology, we have set new standards in feed efficiency, immunity and milk production, pushing the portfolio of what is possible in dairy nutrition. Our commitment to continuous improvement and sustainable agriculture is unwavering, making Jefo a leader in non-medicated feed solutions. Today, with a global footprint and a passionate team, Jefo is well positionned for continued growth and innovation, aiming to exceed $1 billion in annual sales by the end of the decade. Join us on this exciting journey and be part of a team that makes life easier for farmers and cows worldwide.

Jefo is more than a quality brand; it’s an extended community. Built on strong relationships, risk-taking, hard work, and knowledge, Jefo’s spirit, once embodied by one man, now thrives in our employees, distributors, and customers. Without forgetting its roots, Jefo continues to expand upon the foundation that made its success, making us a unique and welcoming community.

Position: Technical Service Manager – Ruminants

Are you a knowledgeable and personable leader with a passion for people and dairy nutrition? Do you enjoy solving challenges and inspiring others in a collaborative environment? Jefo is looking for an outgoing and dynamicTechnical Service Manager – Ruminants to drive our ruminant project, support our growing teams through virtual and in person trainings and customer visits.

Our Values:

  • Agility: We adapt, manage, and take charge, no matter how fast things move.
  • Engagement: We are enthusiastic and take individual responsibility for all we do.
  • Ingenuity: We are smart, we know the realities, and we find clever solutions.
  • Collaboration: Teamwork is at the heart of everything we stand for and believe.
  • Conviviality: Friendliness is in our DNA, so we’re easy to work with.

Mission: To envision, develop, and share the next era of precision nutrition.

Vision: A healthier circle of life on a more sustainable planet.

Philosophy: Life, made easier.

Key Responsibilities:

1. Technical Support and Training:

– Lead and give existing training and technical support programs.

– Collaborate with sales teams, distributors and customers, to communicate the benefits of our solutions.

– Provide clear, practical technical training on field issues and enhance the benefits of our solutions to solve them.

– Work closely with sales teams to share insights and drive technical excellence.

– Represent Jefo at trade shows, conferences, and business development events, promoting our user-friendly solutions.

– Oversee and establish protocols for field trials, ensuring rigorous testing and validation of products.

– Build and strengthen strategic relationships with customers, suppliers, and industry partners.

– Develop engaging technical materials, including presentations, reports, and scientific papers, showcasing Jefo’s expertise.

* If you are not familiar with our products and solutions, we provide a complete training to ensure your success.

2. Marketing Support:

– Collaborate with the marketing team to create practical tools for launching new solutions.

– Analyze and benchmark competitive products, positioning Jefo’s solutions as industry leaders.

3. Strategic Market Intelligence:

– Keep informed on market trends and opportunities, shaping the future of animal nutrition.

– Be open to bring in ideas to inspire new product development and practical solutions.


  – Over 7 years of relevant experience in animal nutrition or a related field.

  – Advanced degree (M.Sc., Ph.D., or DVM) with a deep understanding of ruminant physiology and nutrition.

  – Experience in the dairy farm and animal feed industry.

  – Strong passion for training and technical support, to keep sales teams involved.

  – Fluent English communication skills, both written and oral. 

  – Proficiency in Microsoft Office and strong documentation skills.

  – Excellent time management and autonomy.

  – Ability to travel 25% of the time and adapt to a flexible schedule.



  – Expertise in ration formulation.

  – Bilingual abilities (French or Spanish) are a significant asset.


Why Jefo?


At Jefo, we offer a comprehensive benefits package and a collaborative, rewarding work environment. If you are a dedicated professional eager to make a lasting impact, we want to hear from you. Join us in our mission to revolutionize animal nutrition and support a healthier, more sustainable planet. We are committed to your success and will provide all the training and support you need to excel. We organize the best events in the whole industry! Work hard, play harder.


For more information about Jefo Nutrition, visit: