MFS Program Specialist

WHO WE ARE

The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.

Military Family Services manages the Military Family Services Program to help military families manage the demands of family life, work and operational needs. Many stakeholders and partners work together and contribute to the well-being of military families.

THE ROLE

The MFS Program Specialist will assist families with relocation and settlement into their new location, plan, organize and delivery of intake and front-line support, as well as assess client needs, provide emotional support, information and assistance, as required.

The MFS Program Specialist will provide immediate crisis intervention and secure support, as required, act as a community service Subject Matter Expert (SME) for families with intricate needs, working in collaboration with the CAF, local community agencies and external partnership agencies to ensure families receive the required supports, as well as research and provide professional referrals to CAF members and families.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses:

Bachelor’s degree in Social Services, Mental Health, Human Services, or a related field, AND some years of experience in direct community service delivery.

Experience

• In conducting client needs assessments and life coaching
• In developing and delivering information sessions
• In establishing, sustaining and fostering a network of community contacts and partnerships
• In organizing, implementing and evaluating programs
• In applying policies, procedures and regulations
• In providing emotional support
• In client case management
• In evidence-based approach for psychosocial services
• In non-violent crisis intervention
• In emergency response to critical incidents
• In critical incident stress debriefing procedures
• In data collection and statistical analysis
• In public relations and marketing

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

English essential, Bilingual an asset.

BENEFITS AVAILABLE

BENEFITS AVAILABLE

Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.
Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.
Perks: Discounts through CFAppreciation.

OTHER INFORMATION

CONDITIONS OF EMPLOYMENT

• Enhanced Reliability Clearance and Vulnerable Sector Check.
• Northern Allowances on top of annual wage
• This is an on-site position. Remote work may be required depending on health and safety considerations.
• The selection process will be done virtually.

START DATE

January 30, 2023

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.