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Store Manager – Greater Toronto Area

Le Groupe Bentley

This is a Full-time position in Toronto, ON posted October 2, 2018.

COMPANY SUMMARY

Bentley is always on the move with you. Everyday. Available in over 300 stores coast to coast, Bentley is the largest retailer of luggage and travel accessories in Canada. Our success is rooted in creating customer-centric experiences and we are looking for passionate and talented people to join our team and help shape the future.

JOB SUMMARY

We are currently searching for a Store Manager at the Evex-Doncaster (71 Doncaster), the Eglinton Square and the Evex-Dundas (1911 Dundas Street East) locations. You will be responsible for ensuring an amazing customer service experience and welcoming environment for our clients. You will also be responsible for motivating employees to achieve their pre-established goals and support them in their professional development.

You are passionate about travel and customer service? You have management experience and like to take on a challenge? Come and join us!

MAIN RESPONSIBILITIES AND DUTIES

  • The responsibilities of this position include, but are not limited to, the following:
  • Provide a level of service, which will ensure that customers return and that will build a new clientele;
  • Stimulate sales through leadership skills;
  • Create and maintain a store environment, which invites and welcomes customers into our store;
  • Provide customer service and an exceptional shopping experience for Bentley’s customers;
  • Comply with company policies and procedures to ensure customer satisfaction, achieve store objectives and control shrinkage to maximize profits;
  • The development of competent and skilled store staff to ensure a positive, knowledgeable team to serve the customers and achieve store objectives, thus ensuring promotions from within;
  • Accomplish additional tasks as needed.

JOB REQUIREMENTS

  • Minimum 2 years of relevant retail experience;
  • Strong leadership skills, interpersonal skills and team management;
  • At least one evening shift is required each week.

WORKING CONDITIONS

  • Ability to work in a stressful environment.
  • Ability to stand for long periods.
  • Comfortable with the use of ladders.
  • Ability to lift heavy boxes.

Skills Required

  • Education level: High school
  • Work experience (years): 3-5 years

Package

Salary: N/D


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