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Customs Coordinator (Afternoons)

Challenger Motor Freight Inc. - Corporate Headquarters

This is a Contract position in Cambridge, ON posted January 18, 2023.


Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose – to keep us on the leading edge in safety, technology, and analysis.

It’s not by chance that Challenger is a leading North American freight transportation company.  In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.  

We win as a team when we work as a team, and succeed when our employees succeed.  We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People, Customer, and Profit.  If you’re looking to work for a dynamic, fast-paced, progressive organization then apply with us.   

We offer the following in our search for engaged employees looking to become part of a successful team:

  • A continuous learning environment that develops your individual career goals
  • A continuous improvement environment where all ideas are explored
  • Engaged coaches and mentors who will provide guidance but also allow autonomy
  • Team atmosphere
  • Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan
  • Support of professional memberships and certifications
  • Hours of work are Sunday to Thursday  from 5:30pm to 2:00am

The Opportunity

As part of our Customs Team, the Customs Coordinator is responsible to obtain customs clearances for cross border freight within the timescales provided by drivers, while ensuring Challenger is compliant with Government regulations established by U.S. and Canada Customs.

Primary duties and responsibilities:

  • Electronically submit ACE & ACI shipments directly to Canada and US Customs
  • Integrate information received via satellite message into ACE/ACI systems and submit to Customs
  • Review the details of the shipment and ensure multiple commodities are entered accurately
  • Prepare and send paperwork to Customs brokers to obtain pre-clearances
  • Answer inquiries from drivers and internal employees regarding customs clearances
  • Monitor shipments clearance by brokers to ensure clearance is done in a timely manner
  • Troubleshoot and problem solve any Customs issues that arise
  • Access web based portals to view shipments and edit data
  • Assist drivers in completing ACE and ACI lead sheets, A8A’s, and U.S. Bonds
  • Scan and index Customs paperwork into Synergize
  • Create letters of authorization for third party carriers to use Challenger PARS or Bonds
  • Send proof of releases/clearances to brokers as required
  • Performs other duties as required

What you need to be successful in the role:

  • Secondary school diploma
  • 1 year of office administration experience
  • Proficient in Microsoft Office Applications
  • ACE/ACI knowledge is beneficial
  • Ability to work in a team environment with minimum supervision
  • Multi-tasking in fast paced setting
  • Positive attitude
  • Ability to prioritize with good sense of urgency
  • Attention to detail
  • Customer focus
  • Good communications skills (written and verbal)
  • Problem solving & analytical thinking
  • Quality focus

If you are looking to join a premier transportation company, and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of Customs Coordinator may be right for you.

No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted. Challenger Motor Freight Inc. is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples. By submitting your resume, you consent Challenger Motor Freight Inc. to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.