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eCommerce Project Manager

Samsung

This is a Contract position in ON posted June 25, 2019.

Position Summary eCommerce Project Manager is responsible for managing direct to consumer eCommerce & Omni channel focused projects which include new feature and function addition to platform, process enhancement and new omni-channel process development.

This role has end-to-end responsibility over multiple concurrent projects, including working with internal stakeholders and partners/vendors to articulate project objectives, gather requirements, define R&R among project task force team, estimate cost and resources for eCommerce projects.

eCommerce project manager will also be responsible to assess detail risks and potential impact to the business based on analysis of internal data as well as external research.

In addition, the eCommerce Project Manager will own, promote, enforce adherence to standards with respect milestone achievement, project scope, budget, and work quality.

To promote effective collaboration, the eCommerce project manager will develop and share detailed work plans, project schedules, estimates, and resource plans including R&R definition in changed/developed process.

Lastly, the eCommerce Project Manager will obsessively seek ways to mitigate risk early in the project lifecycle, collaborate on more efficient ways to manage resources, and resolve issues and gaps through leading regular meetings and reports, utilizing incumbent’s product management tool and process knowledge.

Role and Responsibilities Essential Duties and Responsibilities: Develop master project management plan & tool for new eCommerce platform transition, accounting for all elements in different phases of the project.

Requirement gathering, functional development, testing, training and post launch monitoring Responsible for the identification and development of new eCommerce and Omni channel Projects related to operational optimization and process efficiency, ensuring successful delivery of projects: Project Plan Gather project requirements, and validate business processes with other business units: Local sales divisions (IM, CE, DA, IT) and supporting divisions (Legal, Finance, Service, Process Innovation, Logistics, Order Management, IT etc) Platform development teams in the USA, India, & elsewhere globally Global Platform V2 PMO Office in USA & Korea Build excitement toward achievement of project goals, and create sense of urgency develop, manage and disseminate master project plans; oversee adherence to project plan Develop regular report to executive team on progress towards project milestones, as well as report on impending risks and risk mitigation plans Point-person for the global eCommerce PMO team for the global platform roll-out Develop and update process maps including standard operations procedure, and ensure sharing/access with required stakeholders Act as prime for development partners, particularly with platform architects, developers, testers, and other technical resources Arrange and lead regular meetings with the internal task force team Collaboration with external business partners and/or vendors Ensure project progress to meet committed timeline Develop project for new eCommerce Features, Capabilities and Process Development & Enhancement Example projects include : New Payment Options Trade-in program enhancement New promotion engine Loyalty Programs Consumer Data management Endless Aisle enhancement Online reservation Delivery Service Enhancement Partner integration and collaboration Skills and Qualifications Education: Bachelor’s degree or equivalent experience required.

PMP, PgMP (or similar) designation an asset Knowledge: Thorough understanding of eCommerce operations and architecture Thorough understanding of software development lifecyles Thorough understanding of structured project management methodologies Change management methodologies Various project management methodologies RFP & Vendor Management experience MS Office suite required, Strong Excel VBA, SQL an asset Experience: 5-10 years experience in IT project management (eCommerce platform experience an asset) Experience in an IT consulting firm an asset Experience with an eCommerce Web Platform provider an asset Experience with Omnichannel eCommerce implementations an asset Competencies: Up-to-date on latest IT project management methodologies Up-to-date on latest eCommerce & omnichannel platform capabilities and architecture Able to identify risks early, exercises good judgement when escalating issues of varying urgency Able to generate cost-benefit analysis on ad-hoc basis Proficiency with project management and process mapping tools (Microsoft Visio, Project, etc.) Strong communication skills and ability to interact with all levels of within multiple organizations namely at the executive level Have outstanding communication skills, can communicate such that business leaders through to development team understand requirements, processes, and tasks High comfort level working in a mixed matrix and fluid environment Excellent organizational and planning skills Ability to present to concisely and with impact to executive audiences.

Ability to thrive in a fast paced environment Sense of curiosity and urgency Other Ability to travel internationally Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate.

Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate.

If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung.

Only candidates selected for an interview will be contacted.

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