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Sales Administrator

RedRick Technologies

This is a Full-time position in London, ON posted January 24, 2021.

You’ve been looking for a few things in your next job: variety, the chance to creatively problem solve, an opportunity to make an impact on a well-established (and still growing!) company, and a team that will value your input and give you the freedom to take initiative. You also have some customer service and/or sales experience, communicate effectively with colleagues and customers alike, have a knack for technology, and are self-motivated. If this sounds like you, we may have the perfect opportunity for you! We’re Redrick Technologies ( , and we create custom workstations for radiologists, so they can be more productive, healthy, and comfortable. Through ergonomic design, we reduce pain, fatigue, and risk to their health. We’ve been in business for over 19 years, making a difference for customers all across North America. Now, you can too, as our new Sales Administrator. Sales Administrator Your goal in this position is to support to our sales function through creating various documents like proposals and other responses to requests for more information. You’ll engage with customers who call in or email, answer their inquiries, represent our organization, and will work collaboratively with the sales team. Practically speaking, you will: * Create proposals, responses, and other documents for various solutions* Prepare quotes for customers and provide all necessary information on our solutions* Enter orders, process invoices using QuickBooks as well as follow up on accounts receivable and outstanding payments as needed* Answer customer phone calls, follow up on matters as needed, and maintain and update customer records We’ll look to you to offer ideas or suggestions on how to do things differently or make changes to improve efficiency. Your voice will always be valued, and we’re always open to finding better ways of doing things! You’ll also have the opportunity to grow your role into a more traditional sales position, by taking on more client-facing activity through actively selling our solutions, attending tradeshows, and servicing existing customers with repeat orders. You’ll be a great fit for this position if you are: * Detail-oriented – you don’t like making little mistakes, and you always ensure that client files are accurate and free of any oversights.* An excellent communicator – you always get your message across clearly, whether through a professionally written email or a casual conversation with staff or customers. * A strong problem-solver – You’re proactive, can find problems or opportunities before they arise, bring ideas forward, and are interested in finding better ways of working. You have an analytical and creative mind and enjoy solving complex problems.  Working with Redrick Technologies This is a full-time, 1-year contract covering a maternity leave with potential for extension, working daily in our Mount Brydges location (about 20 km west of London, Ontario). You’ll typically work Monday-Friday during core business hours. In the future, you’ll also have the opportunity to travel for our tradeshows, attending a few of these events each year across North America. This role offers a competitive starting salary of $40,000 – $55,000per year commensurate with experience, plus a comprehensive benefits package after 3 months’ probation, and vacation time will be accrued as well. We have a small close-knit team with a casual work environment. Our organization has a nice, family-feel and our team is collaborative and accessible. We value autonomy, so you’ll be supported and guided without being micromanaged. We value everyone’s ideas, and are respectful of each other’s contributions. We’re always willing to help each other out. We truly feel like family. Qualifications * Experience working in any sales or customer service position, engaging with customers directly* Experience using Microsoft Office (e.g., Outlook, Word, PowerPoint, Excel, etc.)* Strong technical proficiency and computer literacy* Valid Ontario G-class driver’s license and a clean, insurable driving record* Valid passport and ability to travel within Canada and the USA* Willingness and ability to pass a criminal background record check* Experience using Apple Mac operating systems would be an asset but is not required* Experience using QuickBooks would be an asset but is not required* Post-secondary degree or diploma in any related field would be an asset but is not requiredHow to Apply:Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you’ll receive an email inviting you to log in and view your assessment results.We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us using the “Help” button.We will review applications, with priority given to those who have completed the assessment, we look forward to hearing from you.