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Occupational Language and Math Instructor

TNO - The Neighbourhood Organization

This is a Full-time position in Toronto, ON posted August 5, 2018.

Occupational Language and Math Instructor
Full-Time, Contract (Ending March 31, 2019), 30 hours per week

TNO – THE NEIGHBOURHOOD ORGANIZATION (TNO, formerly Thorncliffe Neighbourhood Office) is a community based multicultural, multi-service agency whichoffers a broad range of programs to serve Thorncliffe Park, Flemingdon and the surrounding communities through strengthening the quality of individual and community life.

TNOprovides programs and services which include settlement and language classes for newcomers, employment services, child, youth and family support services that are offered in more than 20 languages. Over the last 30 years TNO has served thousands of individuals and families.

Program/Project Description:

The Connecting tDot program provides services that facilitate social, economic and civic integrations of newcomers into the community and the society at large. Services provided include needs assessment, service planning, information and referrals, reception and orientation, translation, interpretation and introduction to community resources.

Position Summary:

The instructor will support newcomers in completing their Grade 12 Math, Physics, or English credits, or their GED. The Instructor Coordinator, will administer literacy/academic assessments, provide in-class academic instruction, and match tutor volunteers with newcomers to supplement in-class instruction. They will also maintain systems of tracking and reporting for volunteers and learners, and lead the management of stakeholder relationships

Main Tasks & Responsibilities:

  • Design and deliver academic upgrading instruction for math, science, and other foundational academic areas as needed
  • Research and identify training resources and supports for learners.
  • Monitor and record the academic progress and individualized needs of over 30 learners
  • Create and maintain efficient organization and tracking systems for learner and volunteer file management, course completion, funder communication, and program outcomes and statistics
  • Demonstrate an understanding of program requirements and outcomes when prioritizing funder and learner needs and expectations
  • Anticipate and mitigate logistical challenges in order to reduce the impact on program operations
  • Develop and clearly communicate expectations that reflect the program priorities
  • Ensure training resources and supports reflect the academic and practical applications of the program and the participants future employment in a trades apprenticeship
  • Recruit, train, supervise, and support tutor volunteers
  • Match learners with tutors and monitor learner progress through ongoing assessment
  • Maintain and strengthen relationships with our network of community partners



  • The minimum level of education preferred is a Teaching degree or adult education certification.


  • Experience teaching learners with a multicultural background
  • Ability to work a flexible schedule
  • experience in high school level math and physics (Grade 10-12)
  • Extensive experience working with under-resourced youth aged 16  to 26
  • Knowledge of literacy, community development and adult education principles
  • Energetic, resourceful, tolerant of ambiguity and flexible to change
  • Able to think critically, solve problems, and manage a complexity of details
  • Self-directed and able to work independently or as part of a team
  • Experience facilitating programs in non-formal education settings
  • Excellent spoken and written communication
  • Proficient in Microsoft Office, Excel, internet, and email.
  • Comfortable working in rapidly changing environments, with the ability to manage stress when the rapid change occurs
  • Ability to demonstrate leadership and assertiveness in challenging learning situations through the effective use of empathy and conflict resolution
  • Positive learning attitude

 Language Proficiency:

  • Excellent oral and written English communication skill. A second language is an asset.


  • Knowledge and experience working in community settings with volunteers
  • Familiar with Skilled Trades and Apprenticeships including working culture and entrance requirements to local unions
  • Experience with community-based program evaluation
  • Project management in community-based settings
  • Valid driver’s license and access to a vehicle


Working Conditions:

Hours of Work:

This position would be required to work regular hours for 30 hours per week, and flexible between 8:30AM to 8:00PM besides evening shifts and weekends as decided by program requirements.


This position will be located within any of TNO’s service locations based on community and program requirements. The locations (multiple) for this position may be added or moved to new addresses in the future according to the community and program requirements.

“TNO – THE NEIGHBOURHOOD ORGANIZATION is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon Park, and surrounding communities and members of ethno-racial, aboriginal, immigrant, francophone, refugee, LGBTQ+ and disabled community groups to apply and self-identify.”


Skills Required

  • Education level: College
  • Work experience (years): 0-2 years


Salary: N/D

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