Equipment Rental Coordinator

Build your Career at Cooper Equipment Rentals

We are looking for a customer-oriented, motivated individual to join our professional team as an Equipment Rental Coordinator at our Rexdale (Toronto – Etobicoke) branch.

Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.

Why Work with Us? Perks!

• Competitive salary
• Excellent benefit package with premiums paid by the company
• RRSP Match
• Boots/Shoe Allowance + Safety wear
• Safety-minded organization
• Continuous training, learning and development opportunities
• Fun-loving work environment with strong social responsibility

What You’ll Be Doing

Duties and Responsibilities:

• Answer telephone enquiries from customers / sales and process all rental requests; escalate and communicate professionally & effectively.
• Establish new rental and sales accounts with walk in and phone in customers.
• Negotiate prices on equipment rentals and contractor supplies in accordance with Cooper pricing and policies.
• Maintain and document on site inventories and communicate findings to all staff daily; strong commitment to inventory control required.
• Maintain a clean , stocked, and merchandised showroom that is presentable.
• Process new rental contracts daily as per standard operating procedures.
• Single point of contact for cycle billing, contract filing, equipment exchanges, weekly open order contract report reconciliation etc.
• Coordinate with the service department on all rental equipment and service/repair issues to the rental fleet.
• Work with team to establish dispatch schedules-manage and communicate to customer expectations regarding delivery and pickups.
• Work with outside sales rep to communicate leads for new business.
• Adhere to all company safety policies.

What You’ll Bring to the Team

Qualifications and Requirements:

• Minimum of 2 years of experience in the construction equipment rental industry or a related industry is considered an asset.
• Thorough knowledge of construction equipment.
• Strong commitment to inventory control required.
• Possession of a Class G license with a clean or satisfactory driver’s abstract (no more than 3 demerit points) is considered an asset.
• Very customer service oriented.
• Thrives in a fast-paced environment with strict deadlines.
• Comfortable with computers; knowledge of Systematic is an asset.
• Flexibility; must be comfortable with adapting to changing priorities in a fast-paced work environment.
• Excellent problem-solving skills.
• Strong verbal and written communication skills with the ability to converse with colleagues, customers, and other parties in a professional and courteous manner.
• Self-starter and able to work independently with minimal supervision, as well as with a team.
• Pride in what you do!

Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos cooperequipment.ca/careers.

Who We Are: Operating since 1972, Cooper Equipment Rentals is a full-service construction equipment rental company. We specialize in the rental of compact, aerial and heavy construction equipment for the contracting community. We have grown to almost 70 strategically placed branches across Canada and pride ourselves in exceptional customer service provided by our highly trained team. And we’re growing!