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Catering Services Manager


This is a Contract position in Waterloo, ON posted July 8, 2024.

Job Description

Aramark is recruiting a full-time Catering Manager to further develop and lead catering and conference event services at Wilfrid Laurier University in Waterloo, ON. The Catering Manager leads all aspects of catering solutions and special events. This position is responsible for the planning and execution of events and catering delivery requests in line with customer expectations and service standards

Job Responsibilities

?    Receive incoming requests for catered services, input into CaterTrax catering program
?    Facilitate the delivery of prepared food and set up of events crafted from BEO?s.
?    Develop and complete catering solutions to meet customers? needs
?    Develop and maintain effective client and customer rapport
?    Conduct campus outreach to various departments to market Aramark?s catering service
?    Attend community events or reach out to community to market Aramark?s catering services
?    Deliver consistent quality in planning and carrying out events
?    Train and lead employees to ensure event standards are followed ensuring quality in final presentation
?    Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event.
?    Meet with the Executive Chef regarding special requests or large events
?    Responsible for execution of catering events of varied size and scope including staffing and management
?    Ensure accurate reporting of all catering related revenue, expenses, and receivables
?    Ensure compliance with all food, occupational, and environmental safety policies
?    Oversee Bar Operations, including bar orders and weekly inventory
?    Follow on-site allergen guidelines

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.


?    A valid Ontario driver?s license and clear is required for occasional use of fleet vehicle
?    Post-secondary degree or diploma in culinary, hospitality or business is an asset
?    Minimum 2 years? experience in a similar role
?    Prior experience in a management or supervisory role preferred
?    Previous experience in events, hospitality and catering is required
?    Previous experience in marketing or sales within the hospitality or retail sector is preferred
?    Must be reliable with effective time-management skills to be able to work autonomously
?    Available to work event-based hours that include evenings and weekends
?    Must have excellent communications skills
?    Complete Food Handlers and Alcohol Service Certifications as required
?    Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
?    Ability to stand for extended periods of time

Accommodations for job applicants with disabilities are available upon request


About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at or connect with us on FacebookInstagram and Twitter.