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General Manager, Conference Center

Aramark Canada Ltd

This is a Contract position in Toronto, ON posted June 4, 2021.

Overview At Aramark Canada, our people are important to us.

Our 14,000 team members coast to coast; deliver experiences that enrich and nourish thousands of lives every day through innovative services in food, facilities and uniforms.

To show our employees how much we appreciate their efforts, we do everything we can to make sure they feel included, supported and encouraged.

Aramark Canada proudly partners with world class post-secondary institutions, world renowned hospitals, major league sports venues and leading global businesses.

As part of a global team that spans 19 countries and has over 200,000 team members; we strive to achieve a safe, diverse and inclusive workforce that our employees can be proud of.

Learn more at Description Aramark Canada is recruiting for a General Manager to oversee a large Conference Center within one of our higher education accounts in Kingston, ON.

The General Manager will be responsible for the direct supervision and management of subordinates and management personnel, as well as, all activities occurring on a daily basis in the operations departments (including specifically Housekeeping, Security, Facilities, Guest Services and Night Operations).

Ensuring total quality in the delivery of services to the client.

Responsibllities: Manage the client relationship at the location, while providing hands on execution management of operations.

Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets.

Partner with the District Manager to plan and execute business development strategy for growth.

Plan, direct and control multiple services (i.e., food service plus an additional services; merchandise, event planning, facilities, etc) to meet operating and financial goals, client objectives and customer needs.

Interact successfully with the client management team Recruitment and development of new and existing managers Interact daily with the client and client’s customers and/or employees.

Enforces all government, client and ARAMARK corporate requirements.

Screens, hires, and trains new management staff.

Directs all unit activities toward meeting client and customer needs to the highest degree according to contract specifications and ARAMARK standards of excellence.

Participates on various committees and customer focus groups as needed.

Works with client liaisons on various projects affecting Center operations, as needed.

Prepares monthly status reports and other reports as requested by management or client.

Promotes and participates in EncoreEncore employee recognition program.

Qualifications Bachelor’s degree or equivalent experience is required.

Minimum of 10 year’s relevant experience in managing large voloume operations and multiple services.

The ability to manage in a diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.

Ability to taste and smell food to determine quality and palatability.

Ability to communicate effectively with clients, senior management and Aramark support staff.

Ability to respond effectively to changing demands.

P&L accountability is a must and contract-managed service experience is desirable.

Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends.

Accommodations for job applicants with disabilities are available upon request.

The finalist candidate for this position will need to complete and successfully pass a Criminal Background Check and a Vulnerable Sector Screening (if the operations we service require this).

If hired for this position, your continued employment with us would be conditional upon Aramark being satisfied that you have successfully cleared both these conditions.