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It manager


This is a Full-time position in Ottawa, ON posted June 18, 2019.

LeverageTek is seeking an IT Manager who is experienced in managing small to mid-sized IT teams and supporting business solutions that will enable our customer to fully capitalize on the full features and benefits of their Microsoft cloud-based environment. QualificationsAt least 7 years’ experience of working in an IT role with at least recent professional experience working with Microsoft O365 cloud solutionsDegree in Information Technology, Information Systems or similarExperience with delivering solutions for business needsDemonstrated technical aptitude for and experience supporting web-based applications and SaaS solutionsSecret Government of Canada security clearance, or the eligible to obtain ResponsibilitiesLead the creation, development and refinement of solutions to enable our customer to effectively utilize its SaaS and PaaS (including Microsoft O365, Microsoft Azure, Salesforce) solutionsEngage users and key stakeholders to ensure the needs of the organization are met and to demonstrate value/benefits of the solutionsPerform tasks related to the day-to-day operation and management of the IT systems, including managing user accounts, maintaining user devices and other hardware settings, troubleshooting issuesMaintaining and developing cyber-security settings and configurationsLead the design, documentation, testing and deployment of enhancements – e.g.

rolling out new functionality, creating workflows, alerts and notifications, email templates, triggers and workflowsProviding governance of the systems to ensure they meet our IT Policy requirements including reviewing audit logs, identifying potential risks, recording exceptionsAssist in the configuration and maintenance of “sandbox” or “pilot” environments to facilitate successful development and QA testing of new features and functionalityCreate and update training materials and supporting communications, develop and conduct training sessions for users on a regular basisManage relationship with third-party users and vendorsDevelop information sharing protocols, accountabilities (data governance) and guidelines for working with partners (e.g.

municipal, provincial, territorial, Government Departments)Management of IT Administrator staff Company LeverageTek IT Solutions is a recognized supplier of Technology Staffing and Business Consulting Services.

With hundreds of successful engagements to our credit with many of Canada’s leading public and private sector organizations, we are the experts in identifying, deploying, and supporting IT and Business talent on a contract, contract-to-hire, and permanent placement basis.