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Operations manager

This is a Full-time position in Ottawa, ON posted October 10, 2019.

Job Description Job Duties:
• Develop and implement new business strategies for creating or improving processes and procedures to improve corporate performance.
• Meet regularly with department heads/business unit leaders; facilitates resolution of issues/problems between business units and/or departments.
• Prepare and monitor department budgets.
• Monitor financial performance to ensure the department is meeting or exceeding budgetary commitment.
• Develop and implement key performance indicators for the department.
• Analyze and report on the daily, monthly and annually department’s key performance indicators and industry trends.
• Develop and implement strategies around improving the financial performance of the department.
• Provide planning and forecasting to allow for the adequate approvals for the departments under their control
• Establish and maintain strong, collaborative relationships with vendors and other third parties to understand challenges and opportunities
• Work with technicians to guide, direct and support his/her employees in the execution of their daily work, setting appropriate priorities to ensure timelines and customer satisfaction are met.
• Oversee technical staff, ensuring personnel are properly trained, certified and following documented procedures including the operation, setup, changeover, or repairing of equipment
• Effectively manage employee performance utilizing appropriate processes including establishing objectives, coaching, mentoring, and corrective disciplinary action
• Ensure that safety is made a priority and that employees and managers are abiding by all Health and Safety regulations.
• Ensure that all reporting employees adhere to company policies and procedures