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Operations manager


This is a Full-time position in Ottawa, ON posted June 17, 2019.

Because We Care About Your Journey.

Voyago is currently recruiting for an Operations Manager in Ottawa (Kanata), Ontario.

Voyago is Ontario’s Leading Mobility company.

We’re hiring dynamic, high achievers looking to make a difference in the transportation industry.

Voyago continues to advance across Ontario with our multi-model diverse platform covering all mobility segments, including Medical Transportation, Student Transportation, and Public sectors with Mass Transit, Para Transit, and On Demand Personal Mobility.

Our employee success is built on our commitment and emphasis on training and orientation process.

Voyago prides itself on the growth of our employees by supporting and encouraging them to develop skills that lead to successful careers.

Voyago believes in the strength of our people and remains committed to our Golden Values statement created to reflect our promise of performance to our employees, customers, and communities.

Voyago is a proud recipient organization in Deloitte’s Canada’s Best Managed Companies program since 2014.

Our teams are continuously recognized as top performers in client programs and Safety awards.

If you’re a high achiever looking for an opportunity to demonstrate your achievements come join us, apply today.

Primary Responsibilities Reporting directly to the General Manager, the Operations Manager is responsible for the daily operations of Schools Division and will also provide on-site support to our Patient Transfer Services Division operating out of our Ottawa base along with Winchester.

The Operations Manager will manage compliance to the Key Performance Indicators while influencing customer satisfaction, increasing revenue of the division and overseeing operational effectiveness and quality.

The candidate will be a important contact for management in key accounts and therefore a high degree of diplomacy and tact will be required.

Requirements The ideal candidate will hold the following qualifications that include, but are not limited to, the following: University Degree or Equivalent Minimum 3 years experience in a supervisory/management role in operations environment Experience in School Bussing, Medical Transport or Transportation preferred but not mandatory Ability to obtain a B class License Excellent verbal and written communication skills Previous experience working in a dynamic, high demand work environment with specific deadlines, where the role required handling and maintenance of confidential and sensitive materials Advanced skills in all Microsoft Office applications (Word, Excel, PowerPoint, Outlook) as well as Adobe Acrobat Ability to participate in and facilitate group meetings Benefits Why work for us?

Employee and Family Assistance Program Employee Referral Bonus Rewarding career with a growing company Great company culture Competitive salary Sounds interesting?

Please send your resume to Magda Jacobs at Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process.

Accommodations are available upon request of the internal or external applicant.

If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

We thank all applicants however only those under consideration will be contacted.