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Operations supervisor

Pivotal Integrated Hr Solutions

This is a Full-time position in Richmond Hill, ON posted June 17, 2019.

Operations SupervisorOur client a large logistics company with headquarters based in China has expanding into North America and is currently searching for an Operations Supervisor to join their team in Richmond Hill.

With 400 000 employees worldwide this is a great opportunity to be part of a large successful organization!

ResponsibilitiesInvestigate problem shipments and cascade concerns to respected partiesHandle customer requests and escalated cases/complaintsAssist in the development of logistics service solutions based on clients’ needsAssist in reviewing network and routings in the Business District and suggest potential improvement on transit time and cost effectivenessAssist in streamlining processes and identify improvement areasProvide junior and new staff with training on procedures and protocolConduct research and analysis of routes using historical data, reports and reviewsPrepare operations and investigation reportsPerform other duties as assigned.RequirementsBachelor’s degree or aboveMinimum of 3 years’ experience in express logistics/logistics and supply chain industryExcellent interpersonal, problem solving and analytical skillsDetail-oriented, strong communication skillsProficiency in the use of Microsoft Office SuiteFluency in English and Mandarin is a must Company Our goal at PIVOTAL Permanent Recruiting is to provide our clients with exceptional candidates and extraordinary customer service.

Our 15 step Candidate Generation process offers our clients access to the entire candidate market and enables us to generate a significantly larger candidate pool than our competition.

We assist our clients in achieving a competitive advantage from their workforce.

With a dedicated team of specialized recruiters we are able to cover a diverse range of positions including Accounting/Finance, IT, Sales, Marketing, HR, Office Administration, Operations, Skilled Trades, and service a variety of industries including CPG, Manufacturing, Transportation/Logistics, Construction, Financial Services, Automotive, and Professional Services.PIVOTAL Permanent Recruiting is a division of PIVOTAL Integrated HR Solutions.

PIVOTAL has been in business for over 30 years and is 100% Canadian owned and operated.

There are 3 other divisions under the PIVOTAL banner including Outsourced HR Management, Outsourced Payroll Management, and Temporary Staffing.For more information please visit us at