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Regional discipline operations manager

EORLA - Eastern Ontario Regional Laboratory Association

This is a Full-time position in Ottawa, ON posted June 24, 2019.

The Eastern Ontario Regional Laboratory Association (EORLA) is the provider of laboratory services supporting clinical programs at 16 hospitals across the Champlain LHIN of Eastern Ontario.

We are a leading, innovative model of integrated laboratory practices committed to delivering patient-focused, consistent, high-quality and cost-effective hospital-based laboratory services to meet the needs of the region’s patients.

Our teams are experts in the provision of comprehensive testing in the disciplines of Anatomic Pathology, Biochemistry, Genetics, Transfusion Medicine, Hematopathology, Tissue Typing, Molecular Diagnostics and Microbiology/Virology.

The Opportunity: EORLA is seeking a high energy, dynamic Regional Discipline Operations Manager to provide day-to-day operational management to our Hematopathology and Flow Cytometry laboratory teams located at EORLA’s The Ottawa Hospital Site, as well as to serve as a subject matter expert providing advice and support in the aforementioned laboratory disciplines to members of the EORLA leadership team across Eastern Ontario.

As the ideal candidate you will be responsible for inspiring and engaging team members to contribute positively to the patient experience.

You will provide day-to-day operational management to the laboratory site(s) by interpreting corporate operations strategies, and developing and implementing site goals and objectives for the delivery of high quality, efficient and timely laboratory services ensuring compliance with policies, operating plans and processes that affect quality improvement, risk, regulatory compliance, satisfaction and safety.

Responsibilities:
•Maintain an up-to-date understanding of accreditation standards, provincial regulations and standards related to the provision of laboratory services and regulatory reporting
•Lead a team of laboratory professionals and collaborate with the lab director and member hospital key stakeholders to foster an environment of quality patient care
•Implement strategic initiatives at the department level by effectively deploying resources, creating a working environment that promotes effective team building and continuous process improvement
•Act as a liaison and subject matter expert in the interpretation of policies, procedures and recommended service delivery changes as developed and/or determined by the Regional Disciple Committee for Hematopathology and Flow Cytometry
•Demonstrate managerial experience in human resources management, labour relations, financial management, project management, process management, facilitation, change management, conflict resolution, health administration, and health care law
•Keep apprised of issues, trends and best practice initiatives as they pertain to quality, risk and the effective delivery of laboratory medicine in order to make recommendations to the operations strategic model
•Act as a liaison with hospital clinical services nurses, clinicians, and other hospital representatives Perks:
• Competitive salary
• Healthcare of Ontario Pension Plan
• Healthcare/Dental/Vision Plans
• Travel Assistance
• Life and AD&D Insurance
• Short and Long Term Disability
• Employee Assistance Plan
•An experienced leader with a degree or diploma in Medical Laboratory Technology
•Medical Laboratory Technologist in good standing with the College of Medical Laboratory Technologists of Ontario would be an asset
•A minimum of 10 years of clinical experience in Hematopathology; along with additional clinical experience in Flow Cytomtry preferred
•Specific and demonstrable experience in human resources management, financial management, project management and change management
•A sound knowledge of relevant accreditation standards, hospital practices and procedures as they pertain to the provision of laboratory medicine, standards of practice and relevant regulations
•Strong written and verbal communication skills
•Highly motivated
•Demonstrated organizational skills
•Proven ability to build and sustain relationships with internal and external stakeholders and to foster a positive culture;
•Bilingual (French and English) an asset
•Must have a valid driver’s license and vehicle as regular travel between laboratory sites is required As a pre-condition of employment, all new EORLA employees will be required to obtain and provide a satisfactory Criminal Records Check dated within six (6) months from the date of issue.