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Senior Process improvement Consultant

Sun Life Financial

This is a Contract position in North Perth, ON posted May 16, 2019.

At Sun Life, we work together, share common values and encourage growth and achievement.

We offer many career paths that attract a wide variety of talent and skills.

Follow a path that lets your talents shine.

Job Description: What Youll Be Doing Lets start by letting you know which area we are hiring for: Individual Insurance and Claims operations.

Our world is focused on providing the ultimate Client and Advisor Experience.

Now that you know the where, lets talk more about what you will be doing here.

You will be responsible for driving continuous improvement initiatives and lead the end-to-end process re-engineering projects that enhance employee and client experience.

As a Senior Consultant on our Best Practice team, youll use your experience to provide leadership on key projects to improve the efficiency and quality of key processes that impact our clients.

Youll lead projects that will build operations for the future.

You will also support multiple/complex process reviews and projects, enabling operations to achieve operational excellence through transforming people, process and technology.

How Youll Succeed Leadership You have the ability to identify and work to remove barriers that slow or prevent the successful attainment of process / productivity improvements that will lead to an improved client experience and profitable revenue growth.

You understand the financial services environment and have the ability to navigate the organization to drive change.

Problem Solving You can develop imaginative solutions and new ways of thinking about situations, problems and opportunities.

You have experience turning data into meaningful information so that business partners can ingest and which drive healthy improvement solutions.

Task Achievement You have a track record of driving and tracking projects to successful completion.

You can provide management with project status updates, feedback and appropriate reporting on key process-focused objectives.

Interpersonal Relations You have excellent communication skills and can communicate/present clearly and concisely to all levels of the organization.

You can develop various strategies to convince others and build support for process improvement recommendations.

Who You Are You can demonstrate 3 to 5 years experience in a process improvement role.

It’s an asset if you hold a Lean Six Sigma certification.

You put our clients first .

You engage with purpose to find root causes and right solutions.

You go the extra mile, because it’s the right thing to do.

You give meaning to data .

You enjoy investigating complex problems, and making sense of information.

You’re confident in your ability to communicate detailed information in an impactful way.

Your influence makes an impact .

You know that relationships and networks are essential to success.

You inspire outcomes by making yourself heard.

Values matter to you .

You bring your real self to work and you live our values trust, teamwork and accountability.

Whats in it for you: Competitive salary and bonus structure influenced by market range data Pension, stock and savings programs to help build and enhance your future financial security A common sense dress code, where you dictate how you dress based on your day An environment of continuous learning and improvement The opportunity to move along a variety of career paths with amazing networking potential The Base Pay range is for the primary location for which the job is posted.

It may vary depending on the work location of the successful candidate or other factors.

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.

Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life.

A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues.

We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

We thank all applicants for showing an interest in this position.

Only those selected for an interview will be contacted.

Salary Range: 66,800/66 800
– 109,100/109 100 Job Category: Business Analysis
– Process Posting End Date: 28/05/2019