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Vice President, Office/Industrial Portfolio Management

Jones Lang LaSalle Incorporated

This is a Contract position in Toronto, ON posted January 23, 2023.

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JLL has an exciting opportunity for a Vice President, Office/Industrial Portfolio Management.

This position will be responsible for leading the Property Management business operations and team with a targeted focus on strategies to drive top line revenue production, cost management, recruitment, engagement and retention, business planning and coaching and development.

This position with partner closely with the SVP, Property Management and SVP, Strategy and Business Development, and Property Management Leadership on growth strategies, lead implementation and execution, oversee progress for effectiveness and realign and strengthen where required Responsibilities: Lead & Drive Revenue: Develop and ensure best practices and resources for the business line are in place, and foster continuous improvement within the team Drive and contribute to business development, leveraging client relationships Lead and participate in client relationship management and account leadership on national and regional mandates Lead and participate in transactions related to pitches, business development activities, and execution of property and asset management mandates Lead and participate in onboarding/transitions of new clients, portfolios, team members, and JLL best practices Enhance and strengthen meaningful and productive client and brokerage community relationships, and build trust, credibility, and productive relationships across the team and business Lead using the following best practices: Define what success looks like for the team Create the environment for success Leverage the intellect of the team Solicit the team’s voices Trust the team Encourage your team’s curiosity Remove interferences for the team Assist in development, monitoring, and managing of budget(s) inside the business line Act as leader and ambassador for JLL Canada, serving as active member of the real estate community, participating in relevant organizations serving as a subject matter expert, board member, panelist, ambassador, charity events, etc.

Lead and participate in client meetings as required, reporting on activities, development of strategies, value creation activities for our managed properties Act in the capacity of Account Lead for major Clients where necessary To develop strategic plans, and short, medium and long term objectives for the PM group Provide liaison and communication with PM Teams, Operations, Project & Development Services, Human Resources and Talent Acquisition, and Legal Departments Develop (with the team) revenue budgets for all accounts/portfolios with an active role in client/ownership/landlord strategy development Provide Client Relationship Management leadership to various client accounts Provide leadership to multiple property management teams Deliver on the client experience (CX) by providing innovative solutions to the client and tenants Oversee property managers and Regional Managers and be accountable for the performance of their portfolios Ensures that property budgets are monitored closely to meet or exceed budgeted NOI, client/internal KPI’s Review property financial performance monthly with on-site Property Managers, or Regional PM leads Approve budgets and financial reports, identify new opportunities Monitors accounts receivable, bad debt, and the timely approval of write-offs Oversees and monitors the bid process for all contract work and looks for efficiencies and economies of scale Works collaboratively with all Regions to compare “best practices” Identifies/implements ancillary income sources to increase property revenue Provide an experiential approach which guides a differentiated property management experience, resulting in better care and better business Support the exponential growth of our business by providing people integration and synergy Applying new technology and data to drive change Contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team.

Manage client and vendor relationships which allow for seamless conflict resolution, account maintenance and overall development of client relationships.

Assist in creating an integrated national operations platform to serve the business line Liaise and collaborate with JLL PM (USA), JLL XM and JLL Flex teams to advance One JLL growth opportunities to existing and new clients in Canada Recruiting/Growth: Lead recruiting of targeted candidates into PM and operations team Partner with new PM professionals to adopt culture, strategy, methodologies, and best practices Champion of Diversity & Inclusion Identify organizational needs from a people perspective Mentor, Train and Develop Skills: Lead, develop, coach/mentor career growth and mobility, culture building initiatives to drive growth of a high-performance culture and team Develop, grow, and oversee team of property management and property operations professionals
– training, developing and coaching immediate subordinates
– as the business line expands across Canada Lead and ensure compliance with JLL Canada’s Training Protocols and take all reasonable steps to make sure your direct managers are doing the same Location: Hybrid –Toronto, ON If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.

We’re interested in getting to know you and what you bring to the table About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate.

We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.

As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world.

We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously.

Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests .

This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.