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Wajax Limited: Service Manager – Bd

Wajax Limited

This is a Full-time position in Thunder Bay, ON posted August 31, 2020.

The OpportunityAccountable/responsible for ensuring parts and service requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company’s parts, service and warranty programs.The RoleResponsible for day-to-day support of the business of Service & Sales for Rotating Equipment and Hydraulics for all our customersExecute initiatives that contribute to long-term operational excellence and maximize efficiencies including service, warranty programs and parts operations at the branchIdentify issues and work with branch co-workers to resolve them in a timely mannerProvide training and support for all Service technicians and supervisorsManage branch personnel performance, safety, training and customer serviceWork with customers, suppliers and co-workers to fulfill service orders and inquiries with service and cost expectationsManage work flow, scheduling and monitoring of work order statusThe CandidateEducation: Journeyman Heavy Equipment Technician, Millwright, or similar certification an asset.Work Experience: 5 years min related experience in a management in service of rotating equipment, parts, supply chain or product support operations.Knowledge:Experience working with budgets, analyzing budgets and developing targets.Manager to have Technical training on Tools such as Laser Aligner, Vibration Analysis equipment, and if possible balancing equipment.Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPointStrong communication skills, oral and written with the ability to communicate persuasively; provides necessary information to direct reports to enable them to do their work efficiently.The CompanySince 1858, Wajax has been serving major Canadian industries as one of the nation’s leading mobile equipment, power systems, and industrial products and services providers.

Wajax operates in the mining, oil sands, oil & gas, construction, forestry, industrial/commercial, transportation, and metal processing industries – to name a few.Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include:Commencing on you start date you are eligible for medical, dental, vision, DCPP (Pension Plan), RRSP and moreWajax led e-learning, and product training through industry leading manufacturersOur unique additional perks program includes exclusive discounts with variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program and moreWajax is committed to employing a workforce that is representative of the diverse communities across Canada in which we do business.

As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.As a condition of employment, final candidates will be subject to pre-screening.\ Together we get more done.